Meet The Team

Bespoke Care Cheshire has grown into a leading care provider. We have achieved this with the support of a well-trained and highly skilled care team. This guarantees that all our service users receive an unrivalled level of support and care. All the team ensure they provide the best possible care with compassion and dignity ensuring all our service users, and their families, have peace of mind.

The Centre Manager

Sheila Goodwin

Caring for people is my passion and I have been involved in care for over 20 years. I began my care journey back in early 1997 working for the council as a support worker when they offered home care. Over the years as my role changed, I went to work at the local respite centre working my way up to service supervisor, working mainly in the rehab unit as a rehab coordinator, only leaving the job that I loved to set up Bespoke Care Cheshire with Susan in 2012.

My passion was to build a company that delivered services to people which empowers them to live independently at home.

Along with my team, we made sure we delivered person cantered care that makes a difference. I worked in the community and enjoyed seeing our service users, this ensured I was more than a voice on the phone and the service users were reassured I understood their needs. Working alongside the staff “hands on” ensures that I can monitor their work and applying good quality control. 

I have gained a lot of experience of the past 20 years and hold 2 level 5 QCF diplomas alongside many training qualifications, I am regularly updating my CPD, passing my experience and knowledge onto other staff.

Over the years of managing a care team and being frequently let down by various providers, it became apparent there was a serious need for quality commercial training within the Health & Social care sector.  And this is when my new journey began. 

In 2018 we opened our sister company Bespoke Training Ltd; we began by initially training just our staff but quickly began receiving requests from outside companies who were also frequently being let down.  This then led to us gaining our ROATP accreditation; enabling us to now offer full accredited bespoke qualifications in many areas including Health & Social Care Apprenticeships.

The Health & Social Care Assessor

Lisa Cooper

I have worked within the health & social care sector for over 17 years covering many areas including the NHS, Drug & Alcohol, leading onto me managing a large, CQC registered domiciliary company based in Warrington.

Throughout my career, I have always been heavily involved with the staff training and thrive from high-quality development of staff.

I have always known that the care sector is where I wanted to grow my career due to growing up with my grandfather who had Vascular Dementia, I have always had a passion for caring for others and I have been determined to be successful in my desires.

I started off working at Salford Royal Hospital as a HCA. I then progressed to working in community care, within a short period of time I was promoted to Senior Carer. I was a senior carer for several years and then moved onto homecare where I worked as a Community Care Supervisor. I enjoyed this role very much as I was able to meet people all over the North-West from other homecare companies and make new connections.

As time went on, I then became Quality Assurance officer ensuring that the quality of care was delivered safely and with the best possible standards ensuring that comprehensive policies and procedures were in place and adhered to. I have also worked as a Care Coordinator during my career, so I have gained a wide range of experience and have always been dedicated to reaching success. I have achieved National Diploma Level 3 in Health and Social Care, Level 5 Diploma in Leadership and Management for Health and Social Care for children and adults and Higher Level Apprenticeship in General Adult Social Care.

I am very ambitious and dedicated to my role and have always strived to achieve a high-quality Homecare service for our local communities to use and be recognised as an outstanding Homecare service.

I aim to provide high-quality services and look forward to my new career in training.

The IQA & Assessor

Nicola Able

I started my career within Health & Social Care back in 1990 working for the local authority. Over the years I have worked in various areas of the sector to include working with children and young people before making the move into adult services.

Over the years I have gained a lot of knowledge and experience around people living with Autism and additionally multiple disabilities. I developed roles through high-quality training and have vast experiences of the management role.

 In 2014 I transferred all my skills and began employment as an assessor for a Grade 1 Outstanding Training Provider. Here I continued CPD by completing IAG, IQA Award and many others. This led to me becoming a Lead health and social care IQA.

With the education & apprenticeship sector seeing the implementation of EPA, I have recently completed Study with City & Guilds and currently qualify as a City & Guilds Health & Social Care EPA Assessor.